The following info applies to retail sales only. For trade inquiries please use the form on the contact page.
There is a flat fee of £2.99 per order to cover the cost of delivering your sauces to any UK address. That includes Northern Ireland, Scottish Highlands and Islands and BFPO addresses. (Please note that BFPO deliveries are subject to a maximum 2kg, which is effectively 3 bottles of sauce + packaging).
Orders above £20 qualify for free delivery.
Unless we agree specific arrangements to the contrary, orders under 2kg will usually be sent by Royal Mail. Orders above 2 kg (typically 3-4 bottles or more) will be dispatched by courier. Delivery will normally take 1 working day from dispatch date, but may be longer - we can not be responsible for the performance of either Royal Mail or any courier we use.
Please allow up to 5 working days for delivery. Delivery will usually be much quicker than this but there are days when I am at markets or shows and do not have a chance to access emails or orders until the evening. If I’ve been at a show or farmer’s market and sold out of something you ordered, I will contact you ASAP with a revised delivery time. This will usually be no more than a day or two longer as I cook weekly. If the revised delivery time is not acceptable your payment will be refunded promptly.